NZ tenant portal

Tenant Portal for NZ Self-Managing Landlords

A dedicated tenancy portal NZ tenants can use to view shared documents, submit maintenance, and message you — without calling or emailing for every update.

What is the TenancyIQ tenant portal?

The TenancyIQ tenant portal NZ landlords use is a secure, read-focused space for each tenancy. Tenants sign in with a magic link — no passwords to reset — and see only what you choose to publish for their tenancy.

It is built for self-managing landlords with one to seven properties, not large agency portfolios. You stay in control: enable the portal per tenancy, publish inspection PDFs when ready, and keep sensitive landlord notes in your dashboard.

What tenants can see and do

  • Documents — files you choose to share for the tenancy, including agreement copies plus inspection report PDFs and notice PDFs when you mark them visible to the tenant.
  • Maintenance — submit requests and follow status without chasing you by text.
  • Messages — a simple thread per tenancy so communication stays in one place.

Tenants cannot edit rent, bond, or compliance settings — those remain landlord-only in TenancyIQ.

How it works for landlords

  1. Create the tenancy in TenancyIQ (upload an agreement or enter details manually).
  2. Enable the tenant portal for that tenancy and enter the tenant email.
  3. TenancyIQ sends a secure magic link — tenants open the portal on any device.
  4. Publish documents and reports when you are ready; tenants see updates on their next visit.

The portal sits alongside your compliance dashboard, notice wizard, and rent ledger — one system for NZ landlords instead of scattered email threads and shared drives.

Explore the features page, pricing, or try the interactive demo.

Tenant portal FAQ

The tenant portal is available on all paid plans. You control which tenancies have portal access enabled.

Give tenants a portal — from $14.99/mo

Starter from $14.99/mo — 30-day free trial, no credit card required.

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General information only, not legal advice. Portal availability depends on your plan and per-tenancy settings.